WHEN WILL MY ORDER ARRIVE?
Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.
Orders placed over the weekend or on holidays will begin processing the next business day.
During high order volume periods we may require additional processing time.
Due to the resurgence of COVID-19, and to ensure the safety of our distribution center employees, there may be delays in processing and delivering your order.
Please visit our shipping page for additional information and estimated delivery times.
CAN I CANCEL OR MODIFY AN EXISTING ORDER?
Unfortunately, we cannot make changes to an order after it has been placed.
Please carefully review your order prior to completing your purchase.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We currently accept Visa, MasterCard, American Express, and Payment through PayPal
WHAT IS YOUR RETURN POLICY?
Due to the nature of these products, we cannot make changes to an order once it has been placed. All sales are final.
I AM HAVING ISSUES CHECKING OUT/ PUTTING IN MY PAYMENT INFO
Please ensure that the billing address is consistent with your bank’s records and shipping. Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.
I HAVE SENSITIVE SKIN. WHAT IS IN YOUR PRODUCTS?
Because some products are carefully curated recipes and proprietary blends , please contact info@trunatrals.co for more info. If you believe these products will cause skin discomfort, please contact your physician before purchasing.
If possible I would like to not have the complete ingredients list on the page itself. These blends are recipes I came up with and have tested .